Upgrading FirePoint Single-User 8.0.6 (2004)
Note: Make sure you upgrade the same platform (single-user or client server) using the FirePoint upgrade for the same version (7.0.2 / 7.0.8 - 2003, 8.0.6 - 2004 or 12.1.0 - V12).
Here's the basic outline for upgrading the single-user version of FirePoint 8.0.6 (2004).
If it's been a long time since you last performed FirePoint Maintenance run 4D Tools Compact to prepare the data file for the upgrade.
Here's an overview of the upgrade process
Start your current version of FirePoint. Enter as Administrator. At the Command Window press the "Maint" button. Press the "Upgrading" tab. Follow instructions on the screen to export your Pop-up lists and passwords via the server path.
If you get a Server Path error create a new folder called “Transfer”. Inside the folder put an empty “Notepad” text file entitled Index.txt. Press the “Setup” tab and then the “Set Paths” button. Set the server path to the Transfer folder you created. Test the server path then repeat the procedure above.
Note: There's a pop-up list called "ModList" which is a list of lists. Any valid list title placed in ModList will cause the list with that title to be exported during upgrades. Since ModList also exports you can always get your "custom" lists to export by adding their title to ModList (see Pop-up Lists tab).
Passwords are exported by pressing the Password Admin button. In the upper left area of the password administration area press the "Groups" button. You will now see two small icons with arrows in the lower left part of the password administration layout. The left button is used to load. Press the right button to export your passwords into a file.
After your passwords and pop-up lists have been exported successfully quit FirePoint.2. Backup your FirePoint folder
Before performing an upgrade it's a good idea to make a copy of the
FirePoint application folder. Begin by quitting the FirePoint application.
Windows offers several ways to copy folders. Any one of them will work for
the backing up your FirePoint application folder.
As you move the selected folder a "+" symbol will appear. When you stop dragging the folder and release the mouse button Windows will create a copy of the folder.3. Download the upgrade zip files and extract
Make sure you have your support password. Click on the download link below. The "Username" is:
Enter your password when requested. Download the zipped file inside the folder by double-clicking on the file and pressing the "Save" button. Click the download window's Close Box (X) when you are ready to return to these instructions.
4. Per instructions replace existing files with extracted files
Follow these file placement instructions.
5. Restart FirePoint
Once the new files have been installed restart FirePoint. Enter as the Administrator. Because of the upgrade no password will be required.6. Import passwords & pop-up lists via the server path.
At the Command Window press the "Maint" button. Press the "Upgrading" tab. Follow instructions on the screen to import your Pop-up lists and passwords from where you saved them.
Passwords are imported by pressing the Password Admin button. In the upper left area of the password administration area press the "Groups" button. You will now see two small icons with arrows in the lower left part of the password administration layout. The right button is used to load passwords from the file you saved.
7. Check & reset passwords
At the Command Window press the "Maint" button. Press the "Password Admin" button. Update and reset passwords as needed.
Remember, if you wish to reset passwords for Senior Staff, Secretaries, Captains, etc. you can do so by using the "Pause" button on the Command Window to check-in as those users. Remember, there's no password after the upgrade. Press the Incidents button and under the File menu in the Incidents list view select "Change Password...".
8. Run the upgrade procedure
At the Command Window press the Maint button. Press the "Maintenance Tab". Press the "User Maintenance" button. Follow instructions to enter the following user maintenance password:
Allow time for the upgrade procedure to run. After the procedure is done press the Cancel button. Return to the Command Window.
Final ConsiderationsIf you didn't run 4D Tools Compact immediately before the upgrade, it's a good idea to do it now. Here's the link to the instructions for running 4D Tools.
If you have any major problems return to the folder backup of FirePoint server you made in Step #2. Click the link below or call for support assistance.
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