With the release of FirePoint 8 a new Support Center has been established. This Support Center provides:
The Support Center will quickly evolve into one-stop access for FirePoint upgrades and support. Add this page to your "Favorites" pages. Use it whenever you have a FirePoint question.
Check Your Support Status
FirePoint 8 upgrades are available to FirePoint users with a current support status. If you wish to check your support status or receive a current user name and password for access to upgrades please contact our support center:
If your fire department has a new FirePoint contact don't hesitate to use the above email link to update your contact information.
Technical Support Questions
FirePoint emails are closely monitored. If you have a technical support question which has not been answered by information in the FAQ list or Tech Sheets click on the following link to submit your question. Please include your phone number so we can call you, if appropriate.
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